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Frequently Asked Questions

Your Questions Answered

Where is Secrets Akumal located?

Secrets Akumal is located in the heart of Mexico’s Riviera Maya, right on Akumal Beach, about an hour south of Cancun International Airport.

Is Secrets Akumal adults-only?

Yes! Secrets Akumal is an adults-only, all-inclusive resort for guests ages 18 and older, perfect for couples, honeymoons, and relaxing getaways.

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What’s included in the Unlimited-Luxury experience?

Your stay includes gourmet dining (no reservations needed), top-shelf drinks, 24-hour room service, daily activities, nightly entertainment, beach and pool service, Wi-Fi, minibar restocked daily, and more—all with no wristbands required.

Are there gluten-free or vegetarian dining options?

Absolutely. The restaurants at Secrets Akumal offer a variety of options for guests with dietary restrictions. Just inform your server of any allergies or preferences.

What activities are available at the resort?

Secrets Akumal offers snorkeling, kayaking, bike tours, fitness classes, live entertainment, themed nights, tequila tastings, and more—all included with your stay.

Is Wi-Fi included?

Yes! Complimentary Wi-Fi is available throughout the resort.